Returns & Exchanges
At Exclusive Fashion Store, we want you to be completely satisfied with your luxury purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. We strive to provide a premium shopping experience from the moment you browse to the moment your exchange is finalized.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Ship the Parcel
Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or store credit will be processed within 5 to 7 business days.